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FAQs for Contractors


At Western Power safety is our first priority. Regulation 62 of the Electricity (Licensing) Regulations 1991 requires electrical workers to report unsafe installations to the relevant network operator.
If you identify an unsafe installation you should in the first instance, so far as is reasonably practicable, make the installation safe. Grid connected installations within the South West Interconnected Network should be reported to Western Power on 13 10 87.
Emergency situations should be reported via Western Power's 24 hour emergency line on 13 13 51.

Q. I would like to know the requirements around battery systems.

A. The Battery Energy Storage Systems article published on Building & Energy's website will provide you with information on battery systems.

Q. Where can I find EnergySafety bulletins?

A. EnergySafety bulletins can be downloaded from the Department of Commerce website.

Q. Where can I find information on the connection schemes?

A. Please see the Connection Schemes page on the Western Power website.

Q. Who should I contact regarding mini-pillar / green dome locations?

A. Pillars are Western Power assets. Queries regarding location or relocation of such assets should be made by phoning Western Power on 13 10 87 or by sending an email to

Q. Why have I been charged a reinspection fee?

A. Under regulation 53A of the Electricity (Licensing) Regulations 1991, network operators may apply a further inspection fee.
Western Power’s Inspection System Plan, agreed in conjunction with EnergySafety, requires that installations with serious defects be reinspected.
As such, where an Inspector identifies a serious defect during the course of an inspection, a reinspection fee is applied.

Q. How do I pay the reinspection fee listed on the Inspector’s Order?

A. Reinspection fees are applied after the reinspection has taken place. You will receive an invoice from Western Power with details outlining how payment can be made.

Q. Can I send you photos of the rectified work instead of paying the reinspection fee?

A. We are unable to accept photographs as proof of this work. Our Inspection System Plan requires that we undertake a reinspection where a serious defect is identified during an inspection.

Q. Where can I find information on metering arrangements?

A. Network operator requirements for metering arrangements are outlined within section 11 of the WA Distribution Connections Manual.

Q. My client wants their meter installed within a locked garage. Is this allowed?

A. Meters must be installed in an accessible location. Installation within a locked garage is not acceptable practice.

Section 11 of the WADCM outlines the requirements for location of meters.

Q. Can you provide an explanation of what constitutes notifiable and non-notifiable work? 

A. Notifiable work is defined within regulation 51 of the Electricity (Licensing) Regulations 1991. 

For further clarification, refer to EnergySafety bulletin number 67

Q. Where can I get a copy of the WA Distribution Connections Manual? 

A. The WA Distribution Connections Manual can be downloaded from Western Power's website

Q. Where can I get a copy of the WA Electrical Requirements (WAER)? 

A. The WAER is available to download from the Department of Commerce website

Q. Where can I get a copy of the Electricity Regulations 1947? 

A. Electricity Regulations 1947

Q. In what situation do I need to apply for Solar?

A. If the installation is to be connected to the network, an application must be submitted to the network operator.

Q. How close can a pool fence be to the pool?

A. To avoid the risk of electric shock, all metal items within arm’s reach of a bather (1.25 metres from the pool edge) must be electrically bonded to the main earthing system of the premises.

More information can be found in Building & Energy's article Swimming pools and
spas: electrical bonding

Q. On a strata lot, can I run the underground cable from the house, directly to the dome?

A. No, subdivided properties must have a site main switchboard installed at the front of the lot.

More information can be found on the Switchboard Arrangement for Small Strata Lot Developments article.

Q. Who is responsible for the maintenance of private power poles?

A. The property owner is responsible. 

More information can be found in the Guidelines for Private Power Poles article.